Problème de FTP

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Fredo_L
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Problème de FTP

Message non lu par Fredo_L » 07-02-2016 12:38

Bonjour,

Pour se connecter au FTP du serveur, j'utilise FileZilla.

Je le configure de la manière suivante :
Hôte : ftp.abandonware.org
Identifiant : abandon
Mot de passe : xxx
Port : 21

Je fais ensuite connexion.

Cela m'affiche :
Statut : Résolution de l'adresse de ftp.abandonware.org
Statut : Connexion à 94.23.35.89:21...
Statut : Connexion établie, attente du message d'accueil...
Statut : Initialisation de TLS...
Statut : Vérification du certificat...
Statut : Connexion TLS établie.
Statut : Connecté
Statut : Récupération du contenu du dossier...
Statut : Contenu du dossier "/" affiché avec succès


Je suis donc connecté et tout va bien.

Je suis en train d'essayer d'aider une personne qui n'arrive pas à se connecter au FTP.
Je vous montre ce qu'elle a quand elle essaye de se connecter.
Est-ce que quelqu'un aurait une idée de quel peut être le problème ?
Fichiers joints
filezilla.jpg

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Fredo_L
Scientifique dans l'âme !
Messages : 6565
Enregistré le : 26-12-2001 13:02
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Re: Problème de FTP

Message non lu par Fredo_L » 07-02-2016 12:55

Dans mes logs d'aujourd'hui (fichier messages) j'ai ceci :
Feb 7 11:30:01 abandonware proftpd[6025]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:30:09 abandonware proftpd[6025]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:30:29 abandonware proftpd[6113]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:30:29 abandonware proftpd[6113]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:31:07 abandonware proftpd[6200]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:31:07 abandonware proftpd[6200]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:31:28 abandonware proftpd[6273]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:31:28 abandonware proftpd[6273]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:32:36 abandonware proftpd[6385]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:32:36 abandonware proftpd[6385]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:32:57 abandonware proftpd[6404]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:32:57 abandonware proftpd[6404]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:39:58 abandonware proftpd[7134]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:40:00 abandonware proftpd[7134]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:40:09 abandonware proftpd[6025]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:40:09 abandonware proftpd[6025]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:40:20 abandonware proftpd[7215]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:40:21 abandonware proftpd[7215]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:40:29 abandonware proftpd[6113]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:40:29 abandonware proftpd[6113]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:41:06 abandonware proftpd[7302]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:41:07 abandonware proftpd[7302]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:41:08 abandonware proftpd[6200]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:41:08 abandonware proftpd[6200]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:41:27 abandonware proftpd[7313]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:41:27 abandonware proftpd[7313]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:41:28 abandonware proftpd[6273]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:41:28 abandonware proftpd[6273]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:42:37 abandonware proftpd[6385]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:42:37 abandonware proftpd[6385]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:42:57 abandonware proftpd[6404]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:42:57 abandonware proftpd[6404]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:50:01 abandonware proftpd[7134]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:50:01 abandonware proftpd[7134]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:50:21 abandonware proftpd[7215]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:50:21 abandonware proftpd[7215]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:51:07 abandonware proftpd[7302]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:51:07 abandonware proftpd[7302]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:51:27 abandonware proftpd[7313]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:51:27 abandonware proftpd[7313]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.


Et le fichier de log proftpd
Feb 7 11:30:01 abandonware proftpd[6025]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:30:09 abandonware proftpd: pam_unix(proftpd:session): session opened for user abandon by (uid=0)
Feb 7 11:30:09 abandonware proftpd[6025]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:30:09 abandonware proftpd[6025]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - USER abandon: Login successful.
Feb 7 11:30:29 abandonware proftpd[6113]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:30:29 abandonware proftpd: pam_unix(proftpd:session): session opened for user abandon by (uid=0)
Feb 7 11:30:29 abandonware proftpd[6113]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:30:29 abandonware proftpd[6113]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - USER abandon: Login successful.
Feb 7 11:31:07 abandonware proftpd[6200]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:31:07 abandonware proftpd: pam_unix(proftpd:session): session opened for user abandon by (uid=0)
Feb 7 11:31:07 abandonware proftpd[6200]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:31:07 abandonware proftpd[6200]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - USER abandon: Login successful.
Feb 7 11:31:28 abandonware proftpd[6273]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:31:28 abandonware proftpd: pam_unix(proftpd:session): session opened for user abandon by (uid=0)
Feb 7 11:31:28 abandonware proftpd[6273]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:31:28 abandonware proftpd[6273]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - USER abandon: Login successful.
Feb 7 11:32:36 abandonware proftpd[6385]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:32:36 abandonware proftpd: pam_unix(proftpd:session): session opened for user abandon by (uid=0)
Feb 7 11:32:36 abandonware proftpd[6385]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:32:36 abandonware proftpd[6385]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - USER abandon: Login successful.
Feb 7 11:32:57 abandonware proftpd[6404]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:32:57 abandonware proftpd: pam_unix(proftpd:session): session opened for user abandon by (uid=0)
Feb 7 11:32:57 abandonware proftpd[6404]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:32:57 abandonware proftpd[6404]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - USER abandon: Login successful.
Feb 7 11:39:58 abandonware proftpd[7134]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:40:00 abandonware proftpd: pam_unix(proftpd:session): session opened for user abandon by (uid=0)
Feb 7 11:40:00 abandonware proftpd[7134]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:40:00 abandonware proftpd[7134]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - USER abandon: Login successful.
Feb 7 11:40:09 abandonware proftpd[6025]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:40:09 abandonware proftpd: pam_unix(proftpd:session): session closed for user abandon
Feb 7 11:40:09 abandonware proftpd[6025]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:40:20 abandonware proftpd[7215]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:40:21 abandonware proftpd: pam_unix(proftpd:session): session opened for user abandon by (uid=0)
Feb 7 11:40:21 abandonware proftpd[7215]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:40:21 abandonware proftpd[7215]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - USER abandon: Login successful.
Feb 7 11:40:29 abandonware proftpd[6113]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:40:29 abandonware proftpd: pam_unix(proftpd:session): session closed for user abandon
Feb 7 11:40:29 abandonware proftpd[6113]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:41:06 abandonware proftpd[7302]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:41:07 abandonware proftpd: pam_unix(proftpd:session): session opened for user abandon by (uid=0)
Feb 7 11:41:07 abandonware proftpd[7302]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:41:07 abandonware proftpd[7302]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - USER abandon: Login successful.
Feb 7 11:41:08 abandonware proftpd[6200]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:41:08 abandonware proftpd: pam_unix(proftpd:session): session closed for user abandon
Feb 7 11:41:08 abandonware proftpd[6200]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:41:27 abandonware proftpd[7313]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session opened.
Feb 7 11:41:27 abandonware proftpd: pam_unix(proftpd:session): session opened for user abandon by (uid=0)
Feb 7 11:41:27 abandonware proftpd[7313]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Preparing to chroot to directory '/home/abandon'
Feb 7 11:41:27 abandonware proftpd[7313]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - USER abandon: Login successful.
Feb 7 11:41:28 abandonware proftpd[6273]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:41:28 abandonware proftpd[6273]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:41:28 abandonware proftpd: pam_unix(proftpd:session): session closed for user abandon
Feb 7 11:42:37 abandonware proftpd[6385]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:42:37 abandonware proftpd: pam_unix(proftpd:session): session closed for user abandon
Feb 7 11:42:37 abandonware proftpd[6385]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:42:57 abandonware proftpd[6404]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:42:57 abandonware proftpd: pam_unix(proftpd:session): session closed for user abandon
Feb 7 11:42:57 abandonware proftpd[6404]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:50:01 abandonware proftpd[7134]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:50:01 abandonware proftpd: pam_unix(proftpd:session): session closed for user abandon
Feb 7 11:50:01 abandonware proftpd[7134]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:50:21 abandonware proftpd[7215]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:50:21 abandonware proftpd: pam_unix(proftpd:session): session closed for user abandon
Feb 7 11:50:21 abandonware proftpd[7215]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:51:07 abandonware proftpd[7302]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:51:07 abandonware proftpd: pam_unix(proftpd:session): session closed for user abandon
Feb 7 11:51:07 abandonware proftpd[7302]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.
Feb 7 11:51:27 abandonware proftpd[7313]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - Client session idle timeout, disconnected
Feb 7 11:51:27 abandonware proftpd: pam_unix(proftpd:session): session closed for user abandon
Feb 7 11:51:27 abandonware proftpd[7313]: 94.23.35.89 (xxx.xxx.xxx.xxx[xxx.xxx.xxx.xxx]) - FTP session closed.

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Kantaro
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Re: Problème de FTP

Message non lu par Kantaro » 07-02-2016 14:39

À tout hasard, peux-tu demander à la personne - voire trouver la réponse par toi-même en tapant l'IP de cette personne (ici masquée pour des raisons de sécurité évidentes) dans Google - depuis quel pays elle se connecte ?

Il me semble qu'OVH n'aime pas les connexions depuis certains pays qui sont des viviers de hackers (hackers ou pirates ou crackers, ne jouont pas sur les mots, c'est complètement inutile...), par exemple la Chine, et que comme ce n'est pas dans ces pays-là qu'ils ont leurs clients, peut-être y a-t-il un blocage sur la base du pays où du début de l'adresse IP...

Certains VPN sont peut-être également bloqués (disons que c'est possible, ça se fait ailleurs...).

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Fredo_L
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Re: Problème de FTP

Message non lu par Fredo_L » 07-02-2016 19:10

Il est en France.
Si c'était un blocage au niveau d'OVH, je pense qu'il n'arriverait même pas jusqu'à mon serveur.

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